Turn off your old tracking setup
How to navigate your transition to Converge’s tracking setup by removing old tracking setups
This article consists of detailed guides to turn off specific tracking setups. Currently, we provide instructions to turn off the following tracking methods on a per-destination basis:
Facebook / Meta
Turning off the Shopify Facebook Sales Channel data sharing
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Navigate to your Shopify Admin Dashboard.
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Click on
Sales channelsand choose Facebook & Instagram from the Installed sales channels menu. -
Click on Settings.
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Click on Change in the Share data submenu
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Turn the Share data switch off (it should be gray) and press Save.
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You are done.
GA4
Turning off the Shopify Google Sales Channel data sharing
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Navigate to your Shopify Admin Dashboard.
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Click on
Sales channelsand choose Google & YouTube from the Installed sales channels menu. -
Click on Settings.
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Click on Disconnect in the Your Google Analytics property submenu
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You are done.
TikTok
Turning off the Shopify TikTok Sales Channel data sharing
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Navigate to your Shopify Admin Dashboard.
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Click on
Sales channelsand choose TikTok from the Installed sales channels menu. -
Click on Settings, then Data sharing and finally click on Disconnect
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After reading and confirming the impact of disconnecting the pixel, click on Disconnect.
This will prevent you from creating TikTok campaigns from the Sales Channel, it will not impact any campaigns or ads in your TikTok Ads Manager. We strongly recommend running ads from the Ads Manager instead of the TikTok Sales Channel. -
You are done.
AWIN
Uninstalling the Shopify AWIN App
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Navigate to your Shopify Admin Dashboard.
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Click on
Settingsand choose Apps and sales channels from the menu. -
Click on
next to Awin - Affiliate Marketing, and click on *Uninstall -
You are done.
Snapchat Ads
Turning off the Shopify Snapchat Ads Sales Channel data sharing
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Navigate to your Shopify Admin Dashboard.
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Click on
Sales channelsand choose Snapchat Ads from the Installed sales channels menu. -
Click on Data Sharing and finally click on Disconnect
- You are done.