Set up custom events for your Connections
Converge allows you to leverage custom events in all of your Connections.
- Navigate to the Connections Tab in your Converge dashboard
- Click on the Connection for which you want to send a custom event.
- Click on the Configuration tab and on the Advanced-subtab and scroll down to Custom Events.
- Click on Edit configuration to add a custom event mapping.
- Pick the Custom Event you want to forward and then fill in the name you want to forward it as.
E.g. in the screenshot below, we are forwarding a Lead-event, every time a Subscribed To List-event triggers in Converge
- Press Save once you are happy with the configuration.
- Use the Connection Log to monitor that your event is being forwarded correctly.
Limitations
Some destinations do not accept server-side events, so you should always verify this in the specific Connection Integration documentation.
If you want to forward a particular custom event to these destinations, you should set up your custom event client-side instead.
