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Installation Instructions

1

Navigate to the Recharge Admin Dashboard

  1. In your Shopify Admin Dashboard, navigate to Apps > Recharge.
  2. Verify in the menu bar that you have access to the API Tokens submenu.
    Only Storeowners can view and access API tokens by default. If you do not see the option for API tokens, you will have to ask your storeowners to update your account permissions.
2

Create your token

  1. Click on Create an API Token.
  2. For each of the scopes, provide Read access.
  3. Click on Save and copy your token.
3

Create a new Server-side source in Converge

  1. In Converge, click on Create a new source
  2. Pick Server-side from the modal
  3. Name your source: e.g. {Storename} Subscriptions
4

Connect the Source

  1. Enter the Recharge API Token.
  2. Click on Create Source.
This source is webhook-based, meaning that historical data will not be synced in.

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Event Spec

This integration auto-tracks the following events on the server with all properties available according to the Converge Event Spec.

Event NameEvent Description
Started SubscriptionWhen a customer starts a subscription.
Cancelled SubscriptionWhen a customer cancels their subscription.

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Sales Channels

More on sales channels can be found here.

The following events are mapped to the following sales channel types:

RechargeConverge MappingDescription
Started SubscriptionwebBrowser-based interactions and actions
Placed Recurring Subscription Ordersubscription_contractAutomated events related to subscription renewals or contracts.
Cancelled Subscriptionsubscription_contract
Activated Subscriptionsubscription_contract
Paused Subscriptionsubscription_contract
Skipped Subscriptionsubscription_contract
Unskipped Subscriptionsubscription_contract
BigCommerceSkio