Overview

Connection Type:

Client-side


Installation Instructions

This is a client-side connection, meaning that you will need to be tracking all events client-side (including Placed Order and Started Subscription) for this connection to work properly.

If you want to set up a Google Ads conversion for a server-side tracked event, then you should follow the instructions to Import server-side conversions in Google Ads through GA4

1. Set up the connection

  1. Navigate to your Google Ads Dashboards and choose Tools and settings > Conversions.

  2. Choose New conversion action and then choose Website.  

  3. Fill in your URL and choose Scan.  

    Sometimes, Google Ads might ask you whether you are sure that you want to be using Google Ads instead of Google Analytics 4. In that case, you should click on Use Google Ads only.

  4. Choose Add a conversion manually.  

  5. Choose Purchase as the conversion type, choose different values for each of the conversions and track Every.  

  6. Press Save and continue.  

  7. Click on See event snippet.  

8. Copy the Tag ID and the Conversion ID, in this example the Tag ID is AW-11288325266; the Conversion ID is 5CTkCNPJvIcZEJLZ2IYq. You will need both for the Converge connection.  

  1. In your Converge dashboard, under Connections, click

    Create New Connection
    and fill in your Tag ID and Conversion ID. After that click Create Connection.  

  2. Switch the Converge conversion to primary. Then, switch other conversions to secondary to avoid duplicate tracking. If preferred, you can keep the Converge conversion on Secondary initially until you see that conversions are coming through after 24-48 hours.

  3. If you’d like to add other conversions beyond the Purchase -conversion you can follow the steps below to add more conversions.

2. Activate enhanced conversions

  1. Click on the Converge conversion you created to navigate to the Conversion Settings.

  2. Check the box next to Turn on enhanced conversions and pick Google tag or Google Tag Manager.

You might not have the options below the Turn on enhanced conversions-checkbox. In that case, you can just click Save.

  1. From the list of tags, choose the Tag ID that you set up with Converge and click on Next.

  1. Choose Edit code from the list of setup options and click on Save.

Once you have installed your Converge Connection, you should pause or remove all existing Google Ads tracking. Leaving these on will lead to duplicate tracking.

Converge functionality

This integration supports the following Converge connection functionality.

Converge FeatureSupported
Custom Events
Filters
Server-side Conversions

Import server-side conversions in Google Ads through GA4

Our Google Ads Connection does not support forwarding server-side conversions natively.

However, you can still get a Converge server-side event in Google Ads through the GA4 import functionality.

1

Make sure your conversion arrives in GA4

If your conversion event already exists in GA4 (e.g. when you want to import a purchase or add_to_cart -conversion), then you can move straight onto Step 2.

If you are looking to set up a custom event as a conversion in Google (e.g. a new_customer_purchase -event), you should first make sure that your event is configured as a Custom Event

in the GA4 Connection.

2

Import your GA4 event in Google Ads as a conversion

The steps below demonstrate importing the new_customer_purchase event. But you should import the event/conversion that applies to your use case.
  1. Navigate to your GA4 dashboard and click on the settings icon in the bottom left corner.

  2. In the submenu, navigate to Events.

  3. Under the Events submenu, mark new_customer_purchase as a conversion, if you’d like to import any other conversions, then mark these too.

  4. The custom conversion is now created in GA4, time to import it into Google Ads. Navigate to Google Ads Manager, go to the Tools and Settings > Conversions submenu in the top bar and click on New conversion action.

  5. Choose the Import as your means of setting up the conversion and choose Google Analytics 4 properties > Web as your source of import. After that, hit Continue.

  6. Choose the new_customer_purchase event (and optionally other events) and click on Import and continue.

  7. Choose your newly created conversion from the conversions list to change its properties.

  8. Click on Edit Settings.

  9. Mark the conversion as Secondary and hit Save if you want to use it exclusively for reporting purposes.

  10. Change the conversion goal to Purchase and hit Save and Done.


FAQ


Event Mapping

Converge automatically maps the following events from the Converge Event Spec to the Google Ads spec.

Converge Event NameGoogle Ads Event Name
Viewed Productview_item
Viewed Collectionview_item_list
Added To Cartadd_to_cart
Started Checkoutbegin_checkout
Added Payment Infoadd_payment_info
Placed Orderpurchase